Q&A

I have never painted before, is this event for me?

Yes! No experience needed: our lead-artist will guide you step-by-step throughout the session. You don’t need much inspiration either since we provide a model painting, but a glass of wine will definitely help unleash your creativity!

How do I join a virtual event?

Pick your event and buy your ticket on this page. On the day of the event, we will email you a link to join the painting session. Click on the link and follow the instructions to join the streaming platform (Zoom). You can join from an electronic device such as a laptop, computer, or tablet with an internet connection.

Do I need art supplies?

Yes, you’ll need to have some material at home for the virtual events. Each event page displays a list of the recommended art supplies.

Can I organise my own virtual Private Party with Let’s Paint Pompey?

Yes, we organise Private Events: Birthday Parties, Corporate Events, and Stag/Hen Parties!  Contact us and we’ll start planning your painting party!

Do you offer gift vouchers?

Yes, we offer gift vouchers for 1 guest or 2 guests! You can find them on this page.

What if I want to cancel my ticket?

If you are unable to attend an event you signed up for, please notify us as soon as possible by email to letspaintpompey@gmail.com. We can either record the painting session for you to watch in your own time, or transfer your ticket to another event. Each ticket can only be transferred once.

LPP does not refund tickets.

What if Let’s Paint Pompey cancels an event?

In the unlikely event that Let’s Paint Pompey cancels a session, we will notify you as soon as possible. Let’s Paint Pompey reserves the right to cancel an event if the numbers of participants has not reached the threshold (3 people). If we cancel an event you have booked for, you will be entitled to a ticket transfer, or a voucher equivalent to the amount you spent, or a refund via bank transfer.

Please consult http://letspaintpompey.com/terms-conditions-and-privacy-policy for a full understanding of our Terms and Conditions and Privacy Policy.

How do I redeem my Gift Voucher?

Simply select the event you want to attend and go through the normal check-out process. You will be asked to enter your 7-digit code before the payment. If you have a Voucher for 2, please note that you can only redeem it at once, meaning that both guests have to attend the same event.

Is there an age restriction?

Our events are primarily designed for adults but children (8+) and teenagers can join under the supervision of an adult.

If you have any other questions, contact us at letspaintpompey@gmail.com and we will get back to you as soon as possible.