Privacy Policy and Terms & Conditions

When using Let’s Paint Pompey’s website, service or products, you agree to lets_paint_pompey_terms_and_conditions_privacy_policy_20191022

Privacy policy

Last updated on 22nd October 2019

The privacy terms apply to and govern the data collection and usage. It is also applicable to the ways in which we protect your personal information.

LPP is committed to protecting your privacy to give you the safest online experience.

Your data

LPP collects personally identifiable information, such as e-mail address, name, contact information and other aggregated data generated by our system as it tracks traffic through the website. Your data, including email address, name, events attended, and any other data given from your feedback are stored with LPP. LPP does not sell, rent or lease customer data to any third-parties.

Terms and Conditions (in a nutshell)

Communication

By using the Service, you are expressly and/or impliedly consenting to receive communications from LPP relative to your purchase, including, but not limited to notices about your purchase (e.g., change in event time or venue or Payment Method, confirmation e-mails and other transactional information). LPP may also send you emails about new LPP features, events, special offers, promotional announcements and customer surveys via email or other methods. These communications are part of your relationship with LPP and you receive them as part of the Service.

If you no longer want to receive the newsletters, other promotional announcements or non-transactional communications, simply email letspaintpompey@gmail.com and ask to be removed from such future correspondence.

Materials Provided

The Materials, including all paints, canvases, brushes, easels, aprons, and other supplies necessary for the Event are lent to you by LPP and shall remain the property of LPP. The quality of the paint, canvases, brushes, easels, aprons, may vary from event to event, and venue to venue, and may be affected by a variety of factors outside of the control of LPP.

Unauthorized use of the Works of Art

Works of Art are developed by, and for, LPP. With the exception of the Work of Art you create at the Event, you may not copy or reproduce Works of Art or any portion thereof, and you may not sell, lease or distribute any reproduction of any Work of Art, including the Work of Art that you create at your Event.

Billing

Tickets shall be purchased online through the Website and via TicketTailor.com. Payments are secured and processed by PayPal. On occasions, tickets can be purchased by cash upon arrival to the event. Please note that prices and charges are subject to change with notice.

Cancellation, Refund and Ticket Transfer

1. Customer Cancellation 

Customer Cancellation requests must be made by email to letspaintpompey@gmail.com

LPP does not refund tickets purchased online. However, if you notify us that you are unable to attend an event at least 48 hours prior to the event start time, we can operate a ticket transfer. The transfer will allow you to attend another LPP event of your choice (subject to availability) within 3 months. LPP will not operate ticket transfers within 48 hours to the event start time. Each ticket can only be transferred once. A transfer fee of £3.00 will apply.

2. Cancellation from LLP

LPP reserves the right to cancel or postpone events if the number of participants does not reach the threshold (6 people), or for any other reason that would prevent LPP from running an event. On exceptional occasions where LPP has to cancel an event, customers who already booked for that event will be notified and receive a full refund.

Age restriction

LPP’s events are meant for adults. LPP is not responsible in any manner if persons under the legal drinking age where the Event is being held attend the Event.

Venue

At the Event, you may encounter third-party services (“TPS”), including, but not limited to food and beverage service from the venue where your Event will take place. These TPS are provided solely as a convenience to you, and LPP is not responsible for and does not endorse the TPS provided by the venue where your Event will take place. You understand that you are responsible for all additional charges you incur at your Event, including, but not limited to food and beverage charges.

Image

LPP reserves the right to display and promote videos or photographs taken during the events through the Service, including the Webpage and Social Media Accounts, in any manner LPP chooses. If you do not wish to appear on the videos and pictures, let your Art Instructor know as soon as possible at the Event. LPP will ensure that you do not appear on videos and that your face/body is pixelised if you happen to appear in the background of a picture LPP wants to publish.

The Service allows you and other third parties to post reviews or comments concerning the entertainment distributed by LPP on Social Media Accounts.

Customer reviews

LPP encourages you to post reviews of events through the Service and on Facebook. LPP reserves the right to promote, reject, or remove such content at any time without notice. Reviews should not be posted that contain: harsh, profane or discriminatory language; illegal, obscene, threatening, defamatory or otherwise objectionable content.

Variation of T & Cs

We may revise these terms and conditions from time to time.

The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions. If you do not agree to the revised terms and conditions, you must stop using our website.

You can read the full T & Cs at lets_paint_pompey_terms_and_conditions_privacy_policy.

For enquiries, please contact us.